The Power of the Franklin Covey 360 Assessment for Professional Services

Oct 28, 2023

In today's highly competitive business landscape, professional services firms face numerous challenges when it comes to staying ahead of the game. How do you ensure that your organization is operating at its highest potential and delivering exceptional results to clients? The answer lies in the Franklin Covey 360 Assessment, a powerful tool designed to enhance performance and drive success in the professional services industry.

What is the Franklin Covey 360 Assessment?

The Franklin Covey 360 Assessment is a comprehensive feedback process that allows professionals to gather insights about their performance, strengths, and areas for improvement from multiple perspectives. It aims to provide a holistic view of an individual's capabilities, allowing them to identify blind spots, uncover hidden talents, and develop a plan for growth and development.

By combining anonymous feedback from colleagues, subordinates, supervisors, and even clients, the Franklin Covey 360 Assessment offers a well-rounded evaluation of an individual's skills and behaviors. This assessment is a powerful tool that enables professionals to gain a clear understanding of their impact on others and identify opportunities for growth.

Why is the Franklin Covey 360 Assessment Important for Professional Services?

As a professional services firm, your success is directly tied to the quality of your services and the expertise of your team. The Franklin Covey 360 Assessment can play a pivotal role in elevating your organization by:

  • Uncovering hidden strengths: The assessment allows individuals to discover skills and talents they may not be fully aware of. By leveraging these strengths, professionals can maximize their impact on clients and achieve outstanding results.
  • Identifying blind spots: We all have areas for improvement, but sometimes these blind spots can hinder our professional growth. The Franklin Covey 360 Assessment brings these blind spots to light, enabling individuals to address them head-on and become more well-rounded professionals.
  • Enhancing client satisfaction: By embracing the feedback gathered through the assessment, professionals can align their behavior and actions with client expectations. This ultimately leads to improved client satisfaction and long-term relationships.
  • Driving team collaboration: The Franklin Covey 360 Assessment fosters a culture of open communication and trust within professional services teams. It encourages individuals to provide feedback and insights to their colleagues, promoting collaboration, innovation, and shared success.
  • Accelerating professional development: Armed with the insights from the assessment, professionals can create tailored personal development plans that address their specific areas for growth. This targeted approach to development accelerates learning and maximizes potential.

How to Leverage the Franklin Covey 360 Assessment for Success

Implementing the Franklin Covey 360 Assessment within your professional services organization can be a transformative experience. Here are some key steps to get started:

Step 1: Set Clear Objectives

Clearly define what you aim to achieve with the assessment. Are you looking to improve team dynamics, enhance client satisfaction, or drive individual growth? Setting specific objectives will guide the assessment process and ensure you maximize its impact.

Step 2: Communicate Transparently

Inform all participants about the purpose, benefits, and confidentiality of the assessment. Transparency is key to building trust and encouraging honest, constructive feedback.

Step 3: Choose the Right Assessment Tools

Franklin Covey offers a range of assessment tools tailored to professional services. Choose the ones that align with your objectives and provide the most comprehensive insights.

Step 4: Administer the Assessment

Ensure that the assessment is conducted in a structured and organized manner. Collect feedback from relevant stakeholders, emphasizing the importance of thoughtful and objective responses.

Step 5: Analyze and Interpret Feedback

Once the assessment is complete, work with professionals experienced in interpreting the feedback. This will provide a deep understanding of the data collected and pave the way for effective action plans.

Step 6: Create Personal Development Plans

With the insights gained from the assessment, professionals should develop customized action plans to address key areas for improvement. These plans should focus on leveraging strengths and overcoming weaknesses.

Step 7: Implement Ongoing Support and Feedback Mechanisms

To ensure sustained progress, establish support mechanisms such as coaching, mentoring, or training programs. Regular check-ins and follow-ups will enable continuous development and growth.

Elevate Your Professional Services Business with the Franklin Covey 360 Assessment

The Franklin Covey 360 Assessment is a game-changer for professional services firms. By unlocking the power of this assessment, your organization can drive success, elevate performance, and stay ahead in the industry.

Visit our website at to learn more about how the Franklin Covey 360 Assessment can transform your professional services business and take it to new heights.